Two Ways To Fail
Here are two options our new filtering system currently gives when you try to access a blocked site1.
Misspelling aside, this warning is not pleasant. It assumes what I’m doing is bad and that I am acting with bad intent. Apparently I need a scary warning. I am being treated like a deviant. This does not please me.
Well, am I blocked? Is the site down? I don’t know. This message does nothing for me and leads to frustration and irritation. I suspect the filter but have no obvious way to confirm it2. Super.
The message I want is simple. Let’s choose something with a blue or green background. It can be unique looking so teachers can spot it easily but it can also be calm and polite. Maybe something like . . .
There’s nothing wrong with treating people with respect and politeness. The scary page isn’t going to deter people who are interested in bypassing the filter and it only insults those who are going about their business with legitimate intent.